For more information please contact Bill Howell at 404-460-8454 or bhowell@bptpartners.com
Welcome
... to the Internet-based training series for Customer Relationship Management (CRM). Brought to market by worldwide CRM experts, BPT Partners, providing training, education, consulting and research in coordination with human performance improvement and eLearning specialists RWD Technologies.
Why you should enroll...
Learn to:
- Create customer-driven strategies that improve long-term customer equity and shareholder value
- Identify, acquire, service and grow profitable customers
- Deploy a set of 'best practices' for evaluating and implementing CRM process and technology innovation
- Design and optimize the customer experience that delivers the maximum value for value received
- Create organizational strategies and action plans that enable CRM success
More Information
Series Overview
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